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Trying to Save and Action but times out
Hi All I am trying to change the knowledge search within knowledge management but when I select what I want to search and save the Design Console basically doesn't respond for 5 minutes and then comes...
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Action to encrypt attachments
Hi After seeing the integration of the OCR software on one of the more recent LANDesk days, it got me thinking as to whether you could do something similar with a compression\encryption tool. So that...
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Console view. All Incidents queries.sort by End User or date Logged, by...
I could swear that at one point we could click on the column header for users and it would alphabetically sort users or dates logged automatically.Is that possible to set-up, or was it all a dream?
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Change Logged file in Service esk 7.6
Dear All, Our customer using LDSD 7.6.3, and we have problem with logged file size. By default logged file generated in C:\ProgramData\LANDesk\ServiceDesk\ServiceDesk.ConfigurationCentre\Logfiles.Can...
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How to setup vip flag for specific user on incidents
I’d like to implement a VIP flag in LANDesk under the Customer Details such that critical users can be identified readily on the system. My view is that this flag be accessible to update by a...
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Landesk Test to live
Hi All I need urgent advise on test to live. We will be doing test to live in upcoming days but i didnt realise that we have webdesk installed on a separate server (prod2) and console is installed on...
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